The information we collect on our site is located in the forms for inquiries, registration or when placing an order. All mandatory data fields are marked as such and must be filled in, and the rest are marked as voluntary and are optional.
The information that may be requested contains the following information: name, surname, e-mail address, postal address, telephone number, etc.
2. How the collected information is used
Any information we collect from you may be used in one of the following ways:
To process your order placed on our site. (We need this information so that we can prepare and send you the products / services you have ordered.
To improve your experience in working with our site (Your information helps us better respond to your individual needs)
To improve our website (we constantly strive to improve our services and features of the site, based on the information and feedback we receive from you)
Improve customer service (your information helps us respond more effectively to your customer service and support requirements)
Sending periodic emails (The email address you provide for order processing may be used to send information and current news / promotions related to your order or inquiry, if you have consented to this)
3. Is your personal information disclosed to third parties
The collected personal information is not sold, exchanged or in any other way transferred to outsiders. It may be made available to the judiciary if requested and this is necessary to comply with the law, the rules of our site or to protect the rights, property or safety of both us and others. All information collected that is not personal or does not contain classified information may be provided to other parties for marketing, advertising or other use.
4. Compliance with Regulation (EU) 2016/679 (GDPR)
In accordance with the requirements of the General Data Protection Regulation (EU) 2016/679 of the European Parliament and of the Council of Europe of 27 April 2016 repealing EU Data Protection Directive 95/46 / EC, of KAM Logistics LTD all possible technical and organizational measures recognized by the applicable data protection law are taken to protect all data that we may store, operate or process for our customers / users.
How we store and protect the personal information of our customers:
Personal information collected through the services of KAM Logistics LTD, may be stored and processed on the territory of the Republic of Bulgaria, or in any other country in which KAM Logistics LTD works. KAM Logistics LTD does not transfer the collected personal information to a country or jurisdiction that does not have the same high data protection requirements as the laws of Bulgaria or the EU member states.
In the event of the need to transfer collected personal information and data outside the EU, we guarantee a high level of data protection, through contractual clauses or other instruments recognized by applicable law.
We guarantee a high level of data protection, as we have taken the necessary steps to avoid exposing your personal information to third parties, which include the following steps:
We store the collected personal information on a server located in a DATA center with high security standards, which include physical identification of access to it through an ID card, round-the-clock staff on site and video surveillance.
Employees at KAM Logistics LTD who have access to your personal information have signed confidentiality and non-disclosure agreements that ensure that the collected personal information is used only for the purpose of performing their work.
KAM Logistics LTD is committed to protecting your personal data and information. When you enter confidential information (such as a username and password) in the order form or in the customer part, this information is encrypted using the SSL security socket layer technology. However, there is no method for transmitting information over the Internet or electronically, nor a method for electronic data storage that is 100% secure. Therefore, we cannot guarantee its absolute security. If you have questions about the security of your personal information, please contact us. KAM Logistics LTD uses an external platform and a credit card processing company for the online payments you make when purchasing services / products. These companies do not store, share, store or use personal information for other purposes.
For consumers / customers in the EU, KAM Logistics LTD complies with the general EU data protection regulation laid down by the European Union with regard to the collection, use and retention of personal data. KAM Logistics LTD certifies that it complies with the requirements for notification, choice for further relocation, security, data integrity, access and execution.
We use information provided by you - other than customer data - to manage, maintain, improve and provide all the features of the service you have requested, as well as to provide support related to your service or purchased product. We process customer data only in accordance with the instructions provided by the customer or user.
We respect your personal data and provide you with access to this data that you may have provided through the use of our services and / or when placing an order. If you wish to access or change any personal data we hold about you, or to request that we delete any information about you that we have obtained through the use of our services, you may contact us at any time, as stated in the inquiry form on our website. Upon request, we will block or delete all information we have about you from our database. You can update, correct or delete your account information at any time from your customer section.
Please note that although the changes you make are immediately reflected in active user databases or within a reasonable period of time, we may retain all information you provide to prevent fraud, abuse or other legal obligations, or when we think we have a good reason for it. You may refuse to provide us with personal information, in which case we may not be able to provide some of the features of the service.
We only store personal data collected by the user while the account is active or otherwise store it for a limited period of time while we need it to fulfill the purposes for which we originally collected it, unless otherwise provided by law. We will retain and use the information necessary to comply with our legal obligations, resolve disputes and enforce our agreements as follows.
- Payment information is kept for 11 years in accordance with accounting and tax laws - Information on legal transactions is retained for 10 years in accordance with the general limitation period set for civil actions
KAM Logistics LTD does not own, control or manage the use of customer data stored or processed through the use of our services. Only the user has the right to access, process and manage the use of such customer data. KAM Logistics LTD does not know what customer data is actually stored or provided by a customer of the service and does not have direct access to such customer data unless authorized by the customer, or if necessary to provide the services to the customer as required.
As KAM Logistics LTD does not collect or determine how the personal data contained in customer data are used and because it does not specify the purposes for which such personal data are collected or their use, KAM Logistics LTD does not act as a controller of personal data under the General Data Protection Regulation, and has no related responsibilities under EU law. KAM Logistics LTD is liable only in accordance with Art. 14 OF DIRECTIVE 2000/31 / EC OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL OF EUROPE of 8 June 2000 KAM Logistics LTD should only be considered to process on behalf of its customers data for any customer information containing personal information that is subject to the requirements of the GDPR.
The customer is the data controller under the Regulation for all customer data containing personal information, which means that this party controls the way this personal data is collected and used, as well as the determination of the purposes and means for processing such personal data.
5. Terms and conditions
The terms and conditions of use of the site are declared in the sections "Cookies" and "Rights of use", which establish the use, refusal, limited liability and more. governing the use of our website and services.
6. Your agreement
By using our site, you agree to this privacy statement.
7. Changes to the privacy statement
8. Inquiries or contact with us
If you have any questions about this privacy statement, you may contact us using the information below:
All rights reserved.
The Road Forwarding in is a department of key importance for the firm. Our company is specialized and has extensive experience in arranging the transportation of goods.
We are your guarantor for the timely organization of road freight transport for your business on the territory of Bulgaria and within Europe.
As a reliable partner, we will advise you of the optimum logistics solution to meet your time and budgetary requirements, we are on your side and are committed to optimizing your logistics processes in every aspect.
You can focus on your core business while we take care of your cargo to its final destination.